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Customer center guide.
Phone: 82) 10-9166-3684 / 82) 10-9167-3684
Weekdays: 10am to 6pm
Closed: Monday, Sunday.
Lunch: 1pm to 2pm
"You can contact us using Talk Consultation on the Q&A bulletin board or at the bottom of the website.
Delivery information.
- The basic shipping fee is free for downloading files, 30 USD for USB, 60 USD for frames and albums.
- After payment, you can receive the product you ordered within 10-14 days of USB, and the album within 14-22 days of production period. Except Sundays/legal holidays.
- Products with heavy orders, delayed warehousing, or delayed production period will be notified in advance and may be delayed by up to a week.
- Frames and albums are sent by e-mail in advance, checked, and produced.
Exchange and return information
- Please purchase digital products carefully, digital products cannot be returned.
- USB, frame, and album can be returned within 14 days of receipt of the product.
- When returning, you can proceed using Talk Consultation on the Q&A bulletin board or at the bottom of the website.
- In the case of pre-payment of shipping costs, the initial payment will be refunded together, so a total of 6,000 won/frame for USB and a total of 12,000 won for albums will be charged.
- Please deposit the shipping cost incurred for exchange and return to Kookmin Bank 605737-01-014432 Lee Gyeong-mun (Struggle MOMBURIM) under the name of the order.
- In principle, in the case of defective or misdelivery of products, we exchange them for the same product.
- All products may have different colors depending on displays such as PCs and smartphones, and due to this, shipping charges for exchanges and returns may vary.
You have to pay for it.
Refund information.
- Digital products can be refunded after purchase and before downloading them.
- Digital products cannot be refunded if you download them after purchase.
- Please think carefully before purchasing digital products.
- USB, frames, and albums can be returned and refunded within 14 days of receipt of the product.
- Frames and albums are produced and delivered after checking the design in the customer's e-mail before delivery.
- You can refund the frame and album after purchasing and checking the design through your e-mail.
Customer center guide.
Phone: 82) 10-9166-3684 / 82) 10-9167-3684
Weekdays: 10am to 6pm
Closed: Monday, Sunday.
Lunch: 1pm to 2pm
"You can contact us using Talk Consultation on the Q&A bulletin board or at the bottom of the website.
Delivery information.
- The basic shipping fee is free for downloading files, 30 USD for USB, 60 USD for frames and albums.
- After payment, you can receive the product you ordered within 10-14 days of USB, and the album within 14-22 days of production period. Except Sundays/legal holidays.
- Products with heavy orders, delayed warehousing, or delayed production period will be notified in advance and may be delayed by up to a week.
- Frames and albums are sent by e-mail in advance, checked, and produced.
Exchange and return information
- Please purchase digital products carefully, digital products cannot be returned.
- USB, frame, and album can be returned within 14 days of receipt of the product.
- When returning, you can proceed using Talk Consultation on the Q&A bulletin board or at the bottom of the website.
- In the case of pre-payment of shipping costs, the initial payment will be refunded together, so a total of 6,000 won/frame for USB and a total of 12,000 won for albums will be charged.
- Please deposit the shipping cost incurred for exchange and return to Kookmin Bank 605737-01-014432 Lee Gyeong-mun (Struggle MOMBURIM) under the name of the order.
- In principle, in the case of defective or misdelivery of products, we exchange them for the same product.
- All products may have different colors depending on displays such as PCs and smartphones, and due to this, shipping charges for exchanges and returns may vary.
You have to pay for it.
Refund information.
- Digital products can be refunded after purchase and before downloading them.
- Digital products cannot be refunded if you download them after purchase.
- Please think carefully before purchasing digital products.
- USB, frames, and albums can be returned and refunded within 14 days of receipt of the product.
- Frames and albums are produced and delivered after checking the design in the customer's e-mail before delivery.
- You can refund the frame and album after purchasing and checking the design through your e-mail.